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記事カテゴリ： Guest Support

民泊運営で長期的利益を手にするためのノウハウをお届けします。

A bright, modern Japanese vacation rental interior with a tatami area and a comfortable bed

2026.07.19

All Posts Guest Support

Managing a Vacation Rental in Japan From Abroad: 5 Places Where Overseas Owners Get Let Down

Leave Your Vacation Rental Management to the Experts Free Online Consultation Running a short-term rental in Japan looks simple from the outside. You own the property, a management company handles the day-to-day, and the income arrives each month. In practice, owners who live overseas are relying on their manager for far more than cleaning and [...]Read More... from Managing a Vacation Rental in Japan From Abroad: 5 Places Where Overseas Owners Get Let Down

2026.06.17

All Posts Guest Support

Essential Preparations to Prevent Trouble in Guest Communication for Vacation Rentals

Leave Your Vacation Rental Management to Us Completely Free Online Consultation When it comes to running a vacation rental, preventing guest-related trouble isn’t about reacting after a problem occurs—it’s about laying the right groundwork beforehand. In fact, thousands of vacation rental disputes are reported each year, and most of them stem from insufficient preparation. Noise [...]Read More... from Essential Preparations to Prevent Trouble in Guest Communication for Vacation Rentals

2026.06.17

All Posts Guest Support

Ways to Improve Check-In Procedures for Vacation Rentals

Leave Your Vacation Rental Management to Us 100% Free Online Consultation How Your Vacation Rental Check-In Process Shapes the Guest Experience Improving your vacation rental’s check-in process leads directly to higher guest satisfaction and better reviews. In fact, according to Airbnb data, listings with check-in experience ratings of 4.5 or higher see booking rates roughly [...]Read More... from Ways to Improve Check-In Procedures for Vacation Rentals

2026.06.16

All Posts Guest Support

Amenity Essentials for Boosting Guest Satisfaction in Vacation Rentals

Leave your vacation rental management to us 100% Free Online Consultation Amenities are one of the biggest factors influencing guest satisfaction in vacation rentals. Unlike hotels, vacation rentals have few strict rules about what amenities to offer or what quality standard to meet—it’s largely left to the host’s discretion. That’s exactly why decisions about what [...]Read More... from Amenity Essentials for Boosting Guest Satisfaction in Vacation Rentals

2026.06.7

All Posts Guest Support

Key Points and Basic Flow for Responding to Airbnb Guest Messages

Leave Your Vacation Rental Management to the Experts Free Online Consultation How you handle guest messages on Airbnb is a critical operational task that directly affects your review ratings and booking rate. According to data published by Airbnb itself, hosts who maintain a response rate of 90% or higher and a response time of under [...]Read More... from Key Points and Basic Flow for Responding to Airbnb Guest Messages

2026.06.6

All Posts Guest Support

Setting Airbnb House Rules: What to Clearly State to Prevent Trouble

Leave Your Vacation Rental Management to Us Free Online Consultation Setting clear house rules on Airbnb is the most fundamental measure for preventing guest trouble and keeping your property in good condition for the long term. If you start operating with vague rules, unexpected problems will crop up one after another—noise complaints, damaged amenities, and [...]Read More... from Setting Airbnb House Rules: What to Clearly State to Prevent Trouble

2026.05.6

All Posts Guest Support

Managing Foreign Guest Services and Guest Registers at Otaru’s Minpaku and Simple Lodgings

Leave Your Minpaku Management to the Experts Free Online Consultation As the number of foreign tourists visiting Otaru continues to rise, an owner’s ability to serve international guests well has become a key factor determining both revenue and reputation for minpaku and guesthouse operators. Proper management of the guest registry, in particular, is not only [...]Read More... from Managing Foreign Guest Services and Guest Registers at Otaru’s Minpaku and Simple Lodgings

2026.04.3

All Posts Cleaning Management

Stairs and Hallway Dust Gets Noticed! Cleaning Tips to Avoid Low Reviews at Two-Story Vacation Rentals

Leave Your Vacation Rental Management to Us Free Online Consultation Dust on Stairs and Hallways Doesn’t Go Unnoticed! Cleaning Points to Prevent Low Reviews in Two-Story Vacation Rentals In the vacation rental business, two-story properties such as standalone houses and maisonette-style units are extremely popular with families and groups. Guests love the sense of privacy [...]Read More... from Stairs and Hallway Dust Gets Noticed! Cleaning Tips to Avoid Low Reviews at Two-Story Vacation Rentals

2026.03.19

All Posts Cleaning Management

Commonly Overlooked in Vacation Rental Cleaning: Dirty AC Filters and Exhaust Fans Can Lead to Low Ratings

Leave Your Vacation Rental Management to Us Free Online Consultation Easily Overlooked in Vacation Rental Cleaning! Dirty AC Filters and Exhaust Fans Invite Low Ratings The floor is spotless, the sheets are pristine white without a wrinkle, and even the plumbing fixtures are polished to a shine—yet somehow the cleanliness score in guest reviews never [...]Read More... from Commonly Overlooked in Vacation Rental Cleaning: Dirty AC Filters and Exhaust Fans Can Lead to Low Ratings

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